About this Item:

A former FBI hostage negotiator offers a new field-tested approach to negotiating - effective in any situation.  After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, & terrorists. 'Never Split the Difference' takes you inside his world of high-stakes negotiations revealing the nine key principles that helped Voss & his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, 'Never Split the Difference' will give you the competitive edge in any discussion.

Product Specifications:

• Publisher: Random House
• Book Format: Paperback
• Original Languages: English
• Number of Pages: 274
• Author: Chris Voss
• ISBN-13: 9781847941497
• Publication Date: January, 2016
• Assembled Product Dimensions (L x W x H): 8.00 x 5.00 x 1.00 Inches
• ISBN-10: 1847941494